Frequently Asked Questions

Diagnostic Interview:

1. Does the diagnostic interview have a cost?

No, the diagnostic interview is free.

2. Why is the diagnostic interview important?

The purpose of the interview is to check your English level, needs and goals. This will help to provide a personalised program and scheme that best fits your needs.

3. How can I book my diagnostic interview?

Click here to book your appointment.

4. What will I receive after the Diagnostic interview?

You will receive a document with your level and proposed program and work scheme.

Costs and Payment:

1. How much does each class cost?

Click on image to enlarge

2. Can I pay by credit / debit card?

Credit / debit card, bank transfer or PayPal.

3. Can I pay by PayPal?


4. Do I pay before my classes start?

All classes are charged upfront.

5. Do I get a discount if I buy a bundle of classes?

Yes, please check table below:

6. Do I need to buy any material?

No, all material will be sent electronically.

Class policies:

1. What do I need to take my classes?

You will need a good internet connection, a lap top or PC is preferable, but a tablet is also ok. It is advisable to have a quiet place to take your classes and earphones with microphone.

2. Can I reschedule my classes?

Please read the cancelation policy:

3. Can I cancel my classes once I have booked them?

Please read the cancelation policy.

4. Can I practice only conversation, or do I have to study grammar?

I will adapt to your needs and goals and we will organize a study scheme together.

5. Can I take classes with a friend or relative?

If you have the same level you can take classes together.

6. Are the classes online or face to face?

Unless you live in London the classes are online through the zoom platform.

7. Can I take classes face to face?

Only if you live in London.

8. How can I track my progress?

We will set SMART goals together and do regular evaluations to check your progress.

9. Which platform is used for the online classes?

I use the Zoom platform.

My teacher’s Qualifications:

1. What qualifications does Fabiola have?

I have a Masters degree in Linguistics, a Bachelor’s degree in Hispanic Studies from University College London and a certTesol from Trinity College.

2. Can I prepare for an official exam with Fabiola?

I can prepare you for the following exams: IELTS, TOEFL ITP, TOEFL IBT, TOEIC, CAMBRIDGE KET, PET, FCE, CAE OR CPE.

3. What happens if I don’t pass the exam I am preparing for?

There is no refund if you do not pass the exam, but I am happy to talk to you to analyse what may have happened and a plan to pass it next time.

4. How long has Fabiola been teaching?

I have been teaching for 15 years and love what I do.

5. Can I communicate with other students?

There is a blog on the website where you can discuss topics and practice with other students and teachers of English.